Macdonald Burlington Hotel * Steps from New Street

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Macdonald Burlington Hotel Birmingham Exterior photo

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Key details

About the Hotel

126 New Street, Birmingham, United Kingdom, B2 4JQ

Close to the city center

Great

8.0

8.1

/10

4.0

3.9

Loved by Macdonald Burlington Hotel guests

Cute reception staff
Excellent location
Helpful restaurant staff
Fabulous room

"Our room was a Suite (room 336) and had substantial space in both the bedroom, changing room and lounge."

Nicholas P from United Kingdom

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"The hotel rooms are enormous, websites list the room sizes as sqf, but they should probably mean in square meters instead."

Christopher from United Kingdom

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"Lovely hotel in a brilliant location next to Grand Central, friendly staff, clean spacious room, comfy bed and clean."

Rachel from United Kingdom

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4-Star Central Location with Historic Charm

Amenities

The Macdonald Burlington Hotel offers 17 flexible meeting and function rooms for events, accommodating up to 500 delegates. Each room is equipped with modern technology and high-speed internet suitable for business needs. The hotel also features a private bar and a restaurant for guest dining.

Rooms

The hotel provides 112 rooms combining traditional charm with contemporary comfort, featuring air conditioning and flat-screen digital televisions. Guests can enjoy luxury ELEMIS toiletries and complimentary Nespresso machines in all room types. This variety of accommodations caters to couples, families, and business travelers alike.

Location

Situated on New Street, the hotel is within walking distance to prominent attractions such as the Birmingham Museum and Art Gallery. The location provides easy access to shopping and entertainment options in Birmingham City Centre. Close proximity to public transport facilitates travel to nearby destinations.

Business Facilities

The Burlington Hotel is recognized for its impressive business services, winning the BDRC VenueVerdict Gold Standard Accreditation. The exclusive Horton Suite holds up to 500 guests and features partitioning options for smaller gatherings. High-end audio-visual equipment is available for all meeting rooms.

Pet-Friendly Options

The hotel allows dogs in all room types, making it a convenient choice for pet owners traveling to Birmingham. Each pet is welcomed with a dog bowl and treats during their stay. The hotel's central location offers easy access to parks and dog-friendly attractions.

Dining

The Berlioz Restaurant serves a variety of dishes, with a focus on locally sourced ingredients and innovative cuisine. Guests can unwind in the Burlington Bar, which offers a selection of cocktails and a lounge menu. Afternoon tea is also available, featuring homemade treats and beverages.

Highlights

Location: Just steps from Birmingham Museum and Art Gallery

Rooms: 112 rooms combining traditional charm and contemporary comfort

Dining: Berlioz Restaurant with locally sourced dishes

Business: Horton Suite accommodating up to 500 guests

Pet-Friendly: Dogs welcome in all room types

Must-do experiences

Stroll through the historic Birmingham Jewelry Quarter for unique finds.
Savor the famous Balti curry at Adil's for an authentic local taste.
Visit the Birmingham Museum and Art Gallery for rich cultural insights.
Explore the vibrant Birmingham Open Market for local produce and crafts.
Enjoy a canal cruise to see the city's waterways and picturesque views.

Location: Perfect

9.3/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeHeartfelt escape

“I LOVED it and didn't want to leave.”

Wendy from United Kingdom

Shine on SocialsPicture-perfect

“Sitting at a beautifully presented table in a room overlooking New Street with the sun light streaming in.”

MFPthetraveller

Explorers, Not TouristsMarket doorstep

“Hotel is in a Great location and has the Christmas market on its doorstep.”

Anthony

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Single Room

2 persons

80 sq. feet

1 Single bed

Shower

Bathtub

room details

Standard Double Room

2 persons

130 sq. feet

1 Double bed

Shower

Bathtub

room details

Standard Twin Room

2 persons

240 sq. feet

2 Single beds

Shower

Bathtub

room details

Suite

2 persons

390 sq. feet

1 Double bed

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

At the Macdonald Burlington Hotel, guests are treated to a delightful dining experience at the Scottish Steak Club, where British culinary heritage meets modern flair. Enjoy a warm and inviting atmosphere that caters to diverse dietary needs while indulging in expertly crafted dishes.

Macdonald Burlington Hotel Birmingham Restaurant photo

Scottish Steak Club

British, Steakhouse

Ambiance

A family-friendly and romantic setting that harmonizes traditional warmth with modern decor, providing an inviting atmosphere for all dining occasions.

Key Offerings

Specializing in premium steak cuts, the menu includes vegetarian, vegan, gluten-free, and dairy-free options, showcasing a commitment to inclusivity. Pair meals with expertly crafted pre-dinner drinks from the adjacent Berlioz Bar.

Reservation

Recommended

Open for breakfast, lunch, and dinner; hours vary.

Location

126 New Street, Birmingham, United Kingdom, B2 4JQ

Map view

126 New Street, Birmingham, United Kingdom, B2 4JQ

City landmarks

Landmark

Birmingham Back to Backs

2400 ft

Church

Birmingham Cathedral

2400 ft

Museum

Thinktank Birmingham Science Museum

4000 ft

Library

Library of Birmingham

2500 ft

Landmark

Chamberlain Clock

4300 ft

Aquarium

National SEA LIFE Centre Birmingham

4000 ft

Gallery

Ikon Gallery

3800 ft

Landmark

Hall of Memory

2900 ft

Museum

Coffin Works

2700 ft

Mall

Brindley Place

3900 ft

Church

Birmingham Oratory

1.4 mi

Museum

Museum of the Jewellery Quarter

1.1 mi

Event hall

International Convention Centre Birmingham

3500 ft

Church

Saint Paul's Church

2800 ft

Stadium

St. Andrew's Stadium

3600 ft

Monument

Joseph Sturge memorial

5300 ft

Landmark

Jewellery Quarter

5100 ft

Square

Centenary Square

2900 ft

Landmark

Three Wise Men

3700 ft

Nearby

Mall

Bullring & Grand Central

1400 ft

Gallery

Gas Hall Exhibition Gallery

1800 ft

Art object

Statue of Horatio Nelson

1200 ft

Church

Saint Martin in the Bull Ring

1700 ft

5 St. Philips Place

Burnaby Memorial

700 ft

New St.

Rotunda

800 ft

9 Margaret Street

Birmingham and Midland Institute

1900 ft

Square

Chamberlain Square

1400 ft

Colmore Row

Colmore Gate

1500 ft

Mall

The Mailbox

1900 ft

Square

Victoria Square

1000 ft

Restaurants

Tapas Revolution Birmingham

1500 ft

Stephenson Street Ground

Macdonald Burlington Hotel

400 ft

6 Burlington Arcade 126 New Street Burlington Arcade

The Shakespeare

400 ft

Lower Temple Street

Bodega Bar & Cantina

600 ft

12 Bennett's Hill

San Carlo

700 ft

4 Temple Street

ASK Italian

500 ft

56 New Street

Giraffe

1300 ft

Dining Terrace Grand Central

Explore Birmingham

Birmingham Back to Backs

9 minutes' walk

Restored 19th-century houses showcasing working-class life. Unique guided tours available for in-depth history.

Library of Birmingham

10 minutes' walk

A striking architectural marvel featuring diverse collections, themed events, and stunning panoramic views from the rooftop.

Thinktank Birmingham Science Museum

15 minutes' walk

Interactive science exhibits and a planetarium. Great family-friendly option with seasonal events and school workshops.

Birmingham Cathedral

9 minutes' walk

Stunning Gothic architecture with beautiful stained glass. A peaceful space to enjoy art and history in the city.

Biking at Sherborne Wharf

15 minutes' walk

Scenic biking along picturesque canals. Rentals available for leisurely rides and exploring Birmingham's waterways.

Relaxation at The Birmingham Botanical Gardens

25 minutes' walk

Beautiful gardens perfect for unwinding. Various flora, tranquil pathways, and picnic spots ideal for families and couples.

Tapas Revolution Birmingham

6 minutes' walk

Vibrant Spanish tapas bar known for sharing plates. Casual atmosphere, with gluten-free options and a great selection.

San Carlo

3 minutes' walk

Authentic Italian dishes in a stylish setting. Signature pasta and seafood, reservations recommended for peak times.

O2 Academy Birmingham

20 minutes' walk

Popular live music venue hosting various genres. Exciting nightlife with events from emerging artists to established acts.

Birmingham Hippodrome

15 minutes' walk

Major theater venue known for performances and musicals. Family-friendly shows and seasonal productions available.

Getting around

City Centre

Birmingham8 min · 2000 ft

Airports

Birmingham (BHX)27 min · 10.9 mi

East Midlands (EMA)97 min · 39.9 mi

Train

Birmingham New Street3 min · 700 ft

Birmingham Moor Street Railway Station5 min · 1400 ft

Bus

Bus stop8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at GBP 14.40 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP24 per person per day.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Czech, Romanian, Lithuanian

Number of floors:

Number of rooms:

112

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The Macdonald Burlington Hotel enjoys a superb location directly opposite Birmingham New Street train station, placing guests within easy reach of shops and restaurants. Many guests appreciated the spacious rooms, some even upgraded to suites featuring a sitting room, large bedroom, and both a shower and a bath. While some found the restaurant being closed for dinner disappointing, the hotel generally offers excellent value for money and a comfortable stay.

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Review score

Based on 2374 verified reviews

7.9/10

Very good

79%

Recommend

Location

9.3/10

Staff

8.9/10

Paid Wi-Fi

7.2/10

Breakfast

7.3/10

Pros

Comfortable pillows

Welcoming staff

Good location

Cons

Broken lift

Hot rooms

Hannah from United Kingdom

Single

Standard Single Room

3 nights in November 2025

Reviewed: February 13, 2026

9/10

festive decorationsfriendly staffsuper clean bathroom

the reception area had festive christmas decorations and spiced scents creating a cheerful welcome the location was excellent close to the train station and shops my room was nice and neat for my stay i also enjoyed a delicious vegan breakfast. i found the staff very friendly and helpful making check-in smooth and stress-free the hotel's older features added to its charm i liked the well kept reception area. the bathroom was super clean and spacious the bed was very comfy.

one minor issue was that the service lift had to be used once as the main lift was out of order it inconvenienced accessing my floor.

0 Helpful

Grayson from United States

Single

Standard Twin Room

3 nights in November 2025

Reviewed: February 08, 2026

6/10

a mixed experience, some issues encountered

convenient locationlack of socketsexcessive noise

the breakfast was acceptable and the hotel's location was convenient.

The reception staff seemed to do the bare minimum. there were no power sockets next to the bed, really frustrating. the noise from the street was excessive, disturbing my sleep even with ear plugs. It started up again around 5am.

0 Helpful

victoria from united kingdom

Couple

standard double room

3 nights in November 2025

Reviewed: January 13, 2026

8.5/10

really good stay

clean roomperfect locationwell-kept buildingcomfortable bed

i visit annually. the room was excellent and very clean. the hotel is beautiful and well-kept. beds were comfortable. the location was perfect, right across from the train station and close to shops (perfect for early morning errands).

Service

9/10

the reception staff were excellent and very helpful. kim in the bar was professional and kind. the staff ensured my stay was enjoyable (i especially valued this personal touch).

Rooms

8/10

the room was spacious, providing ample space for luggage and relaxation. the toiletries were of good quality. the room included a coffee and tea station. storage space was plentiful.

0 Helpful

ian from united kingdom

Single

standard twin room

3 nights in November 2025

Reviewed: December 30, 2025

8/10

central stay

clean roomcomfortable bedhelpful staff

the room was clean, and the bed was comfortable. breakfast was really good with lots of choice, so i never went hungry! the staff at reception were very friendly and helpful, especially with directions.

Rooms

8/10

The standard twin room included two separate beds and a tv. the bathroom had basic toiletries and a shower. windows provided natural light. they did not fully block city sounds.

0 Helpful

Elliot from United Kingdom

Single

Standard Single Room

3 nights in November 2025

Reviewed: December 24, 2025

9/10

A Comfortable City Stay

easy travelwarm welcomeclean room

I appreciated the location near the train station. It made travel easy. The staff provided a warm welcome upon arrival. I enjoyed the comfortable, clean room. The bar area was quite nice!

0 Helpful

Ella from Spain

Couple

Standard Twin Room

3 nights in October 2025

Reviewed: November 03, 2025

9/10

professional staffbreakfast experiencestandard twin room

I was so excited my husband booked a surprise trip for our wedding anniversary (what a sweetie!). we stayed in a standard twin room on october 25, 2024. a really lovely lady checked us in. She was super professional. breakfast was a good experience too, a great way to start the day (especially the pastries!).

the room was very loud since it faced a busy street.

0 Helpful

Questions of the users

About Macdonald Burlington Hotel

What is the closest car park to the Burlington Hotel, and what are the parking fees?

22 January 2024

The Grand Central car park is located on Hill Street, post code B5 4DQ, just a 1-minute walk from the hotel. Guests enjoy a discounted rate of £9.50 for every 24 hours of parking, although this may vary.

Can I check in earlier than 15:00 or drop off my bags if I want to explore Birmingham?

2 March 2024

Check-in begins at 15:00, but luggage storage is available if you arrive earlier. Early check-in is also possible from 12:00 for an extra charge of £15 for each hour.

Are mini bars available in the guest bedrooms at the hotel?

15 April 2024

Guest bedrooms at the Burlington Hotel do not come equipped with mini bars.

Is there a pet fee if I bring my dog along during my stay?

25 February 2024

A pet fee of £20 per animal per night applies if you wish to bring your dog with you.

Are there vegan meal options available for breakfast and dinner?

10 May 2024

Yes, the hotel offers various vegan choices for both breakfast and dinner.

Is the breakfast service a buffet style or served directly to the table?

18 June 2024

Breakfast includes freshly cooked items served at your table, while continental options are available buffet-style.

Does the hotel provide hairdryers in the guest rooms?

8 July 2024

All guest rooms are equipped with hairdryers for convenience.

Can guests request twin rooms when making their reservation?

4 September 2024

Twin rooms are available; please select this option during the booking process.

Is there on-site parking, and how can I find secure parking nearby?

20 October 2024

The hotel does not offer on-site parking, but guests can take advantage of discounted rates at nearby NCP car parks. For more details, please reach out to the hotel directly.

Is there a meeting room available for rental if needed?

15 November 2024

Yes, there is a meeting room for hire, available for a variety of events.