MACDONALD BURLINGTON HOTEL, Birmingham – A Smart Stay in the City
67US$
Reserve directly with us
Up to 10% cheaper
than with Booking.com
Key details
About the Hotel
126 New Street,
Birmingham,
United Kingdom,
B2 4JQ,
West Midlands
Rooms & Amenities
The Macdonald Burlington Hotel offers 112 rooms with air conditioning, flat-screen TVs, and ELEMIS toiletries. Some rooms include Nespresso machines, bathrobes, and slippers. High ceilings and contemporary bathrooms add a touch of Victorian elegance. Dog-friendly rooms are available for £20 per night, with treats and bowls provided.
Dining Options
Berlioz Restaurant serves contemporary cuisine with locally sourced ingredients. The menu includes reworked classics and seasonal dishes, paired with an extensive wine list. Berlioz Bar offers cocktails and whiskies, while Burlington Lounge provides afternoon tea. All dining venues are within the hotel.
Leisure & Events
The hotel features 17 flexible meeting and event spaces, including the Horton Suite for up to 500 guests. Wedding packages include civil ceremonies and reception options. No spa or pool is available, but the central location provides easy access to Birmingham's attractions.
Location & Transport
Located on New Street, the hotel is 350 meters from Birmingham New Street Station. The Grand Central car park (B5 4DQ) is a 1-minute walk away, costing £9.50 for 24 hours. Nearby landmarks include Birmingham Cathedral (5-minute walk) and the Jewellery Quarter (25-minute walk).
Services & Extras
Concierge services assist with tours and tickets. Business facilities include high-speed Wi-Fi and AV equipment. Dog-friendly stays include nearby canal walks. Gift vouchers are available for dining or stays. Christmas and New Year packages feature festive menus and event spaces.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 14.40 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Show more
Location
126 New Street,
Birmingham,
United Kingdom,
B2 4JQ,
West Midlands
Map view
126 New Street,
Birmingham,
United Kingdom,
B2 4JQ,
West Midlands
City landmarks
Landmark
Birmingham Back to Backs
730 m
Church
Birmingham Cathedral
730 m
Museum
Thinktank Birmingham Science Museum
1.2
km
Library
Library of Birmingham
750 m
Landmark
Chamberlain Clock
1.3
km
Aquarium
National SEA LIFE Centre Birmingham
1.2
km
Gallery
Ikon Gallery
1.2
km
Landmark
Hall of Memory
880 m
Museum
Coffin Works
800 m
Mall
Brindley Place
1.2
km
Church
Birmingham Oratory
2.2
km
Museum
Museum of the Jewellery Quarter
1.8
km
Event hall
International Convention Centre Birmingham
1.1
km
Church
Saint Paul's Church
840 m
Stadium
St. Andrew's Stadium
1.1
km
Monument
Joseph Sturge memorial
1.6
km
Landmark
Jewellery Quarter
1.5
km
Square
Centenary Square
860 m
Landmark
Three Wise Men
1.1
km
Nearby
Mall
Bullring & Grand Central
420 m
Gallery
Gas Hall Exhibition Gallery
530 m
Art object
Statue of Horatio Nelson
360 m
Church
Saint Martin in the Bull Ring
510 m
5 St. Philips Place
Burnaby Memorial
200 m
New St.
Rotunda
220 m
9 Margaret Street
Birmingham and Midland Institute
560 m
Square
Chamberlain Square
420 m
Colmore Row
Colmore Gate
430 m
Mall
The Mailbox
570 m
Square
Victoria Square
280 m
Restaurants
Tapas Revolution Birmingham
430 m
Stephenson Street Ground
Macdonald Burlington Hotel
100 m
6 Burlington Arcade 126 New Street Burlington Arcade
The Shakespeare
110 m
Lower Temple Street
Bodega Bar & Cantina
180 m
12 Bennett's Hill
San Carlo
210 m
4 Temple Street
ASK Italian
140 m
56 New Street
Giraffe
370 m
Dining Terrace Grand Central
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
8.1
8.1/10 based on 5049 reviews
Michael
United States,
April
2024
7.6/10
The hotel has its highs and lows. The location is excellent, right by New Street Station and perfect for those wanting to explore Birmingham city center. However, the rooms were not up to standard due to the noisy air con unit, making it difficult to sleep at night.
Rooms
5.0
The rooms were not up to standard; the air con unit had a weird cracking noise that disrupted our sleep throughout the night.
Service
9.0
The service, from early check-in to thoughtful touches for my daughter's birthday, was top-notch. Sylvia and Marney were exceptional.
Location
10.0
The hotel's location is unbeatable, right across from New Street Station, making it easy to access transportation and explore the city.
Dining
5.0
The dining experience was a bit of a letdown; the breakfast options were not impressive, with small sausages being a disappointment.
Facilities
6.0
Joe
United States,
March
2024
6.8/10
I had a bit of a mixed experience at this hotel. While the location was fantastic, right in the heart of Birmingham city centre and close to the train station, the rooms had a few issues like noise from the street, dusty environment, and non-functional fridge. The service was generally good, but there were some lapses in bar service. The dining was satisfactory, but I wished for more variety at breakfast. Overall, it's a place with character but needs some improvements.
Rooms
5.0
The rooms, despite having nice thick curtains that block out the sun and an old-style charm, had some drawbacks like noise from the street, dustiness, and non-working fridge.
Service
7.0
The staff were helpful and customer-focused, although there were some issues with the bar service. They did promptly attend to my request for a room change.
Location
9.0
The location is the highlight, being right over the road from the station and central to the city. Perfect for exploring the heart of Birmingham.
Dining
7.0
The dining experience was decent, but more variety at breakfast would have been appreciated.
Facilities
6.0
The facilities are adequate, but improvements could be made in maintaining the room amenities.
John
United Kingdom,
March
2024
7.6/10
The hotel is conveniently located right next to the train station in the city center, which is perfect for exploring Birmingham, but the breakfast experience was quite odd. The rooms were a bit worn, facing challenges with heating, and the TV layout was not ideal.
Rooms
6.0
Rooms were a bit worn and faced heating issues, but they were comfortable overall.
Service
8.0
The staff was really friendly and ready to assist, which made the stay pleasant.
Location
9.0
The hotel's location near the train station and city center was convenient for exploring Birmingham.
Dining
5.0
The dining experience was overpriced and disappointing, especially for basic breakfast options.
Facilities
7.0
Clifford
United States,
February
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were large and comfortable, equipped with everything I needed, but the noise was quite bothersome. The service was a bit inconsistent, with some staff being extremely friendly while others were hard to reach. The location was excellent for travel, right opposite Birmingham New Street station, but some extra charges for dining were unexpected. The dining experience was good overall, with fresh food options, but service was a bit slow. The facilities were adequate, but there were some issues with the rooms smelling damp and outdated.
Rooms
7.0
The room was lovely, very comfortable, and well-equipped with all the essentials. However, it was noisy and had an old-fashioned smell. The cleanliness of the bed and sheets was satisfactory, but the curtains were dingy.
Service
6.0
The service had its ups and downs. Some staff were extremely friendly, but it was hard to get hold of others. There were also issues with being refused a soft drink and receiving an early wake-up call.
Location
8.0
The location was excellent for travel, just opposite Birmingham New Street station, making it convenient for exploring the city center. However, some additional charges were unexpected.
Dining
7.0
The dining experience was good overall, with a variety of fresh food options, but service was slow and limited on colder choices from the set menu.
Facilities
7.0
The facilities were decent, with standard amenities available. However, there were some issues with the rooms smelling damp and outdated.
Kyle
United States,
January
2024
7.2/10
The hotel was surprisingly spacious and exceptionally clean, providing a warm and comfortable stay. However, the experience was slightly marred by the dusty and malfunctioning fridge and the constant squeak of the bathroom fan.
Rooms
7.0
The rooms were much bigger than expected and of a good standard, but the fridge didn't work and was unbelievably dusty. The bathroom fan had an annoying constant squeak.
Service
8.0
The service was excellent, with no complaints about this beautiful place. The staff were great, happy, and attentive, providing a well-appointed room. However, there were issues that required reaching out to the local authority and the police.
Location
9.0
The hotel's location proved to be ideal for our Annual General Meeting, being near New Street station with easy access across the road in less than a minute. It is central to shops and the main station, perfect for the city center.
Dining
5.0
The dining experience was not up to expectations, as the service was slow and the staff, though friendly, seemed untrained and poorly led. Orders sometimes arrived incomplete, and some items required multiple requests while the quality of some dishes was subpar.
Facilities
7.0
The facilities offered were standard and functional.
Albert
United Kingdom,
November
2023
8.2/10
My stay at the hotel was pretty good overall. The rooms were clean and spacious, though the air conditioning and television gave me no trouble this time. The service was friendly and welcoming, making me feel at home. The location was fantastic, right in the heart of the city near the train station. The dining experience was nice, but I wished for more variety. The facilities were satisfactory, contributing to a comfortable stay.
Rooms
8.0
The room on the third floor was spacious and clean with working air conditioning and television.
Service
9.0
The staff was friendly, knowledgeable, and helpful throughout my stay.
Location
9.0
The hotel's location was great, just a minute away from the shopping center and near the train station, providing easy access to everything.
Dining
7.0
The dining experience was nice, but I found the options to be somewhat limited.
Facilities
8.0
The hotel's facilities were sufficient for a comfortable stay.
Reginald
United Kingdom,
August
2023
7.2/10
I loved the hotel's central location near Birmingham New Street station, making it convenient for exploring the city. The rooms were spacious and comfy, but the noise from the busy tram station outside was a downside. The service was excellent, with friendly and accommodating staff. The dining experience left much to be desired in terms of portion sizes and warmth of the food. Overall, the hotel offered a great value for the price paid.
Rooms
7.0
The room was spacious and cozy, though the noise from the nearby tram station was noticeable.
Service
9.0
The staff were top-notch, very welcoming, and helpful throughout my stay.
Location
8.0
The hotel's location opposite Birmingham New Street station was perfect for exploring the city, despite some noise from the station. Close to shopping and dining options.
Dining
5.0
The dining experience was a letdown, with small portions and high prices overshadowing the positives. Kimberly's outstanding service was a highlight amidst the disappointment.
Facilities
7.0
The facilities were decent and met basic needs during my stay.
Jackie
United Kingdom,
August
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were very comfortable and clean, the location was perfect for our needs, and the breakfast was really relaxed. However, they seem to have let the room fall apart a bit with wardrobes that were falling apart.
Rooms
8.0
The room was great, with a generous size, 2 double beds, and a very well-designed bathroom. I even had a little fan provided.
Service
9.0
The staff were amazing, very polite, and always welcoming and helpful. Their service was top-notch.
Location
9.0
The location was ideal for my needs, within five minutes' walk of Birmingham New Street Station. Despite being in the city center, it was surprisingly quiet due to good soundproofing.
Dining
8.0
The dining experience was fabulous, with a continental selection including the tastiest mango fruit smoothie. However, the service could be a bit random at times.
Facilities
The facilities were good overall, but some aspects of the room were starting to show signs of wear and tear.
Raymond
United Kingdom,
June
2023
6.4/10
I got a suite that was a bit worn and in need of some TLC, but it just about fitted the bed. The layout was a bit odd with the TV facing the opposite way, but the room served its purpose for the night.
Rooms
6.0
The room I got was shabby and in need of some TLC.
Service
7.0
The staff were pleasant and even provided a large electric fan in the room for extra comfort.
Location
8.0
The location is great, right across the road from New Street Station. Once inside, you wouldn't know you're in the city center.
Dining
5.0
I had to ask for a lot during breakfast as things were missed like butter for toast and juice. The buffet hot meal would have been a better option.
Facilities
6.0
The hotel is in dire need of updating, but it was lovely overall.
Central location
Shabby rooms
Simon
United Kingdom,
May
2023
6.4/10
The hotel has a nice bed right in the middle of Birmingham, but the room was overcrowded with furniture making it hard to enjoy the amenities. The noise level at night was disruptive, but the central location is convenient for exploring the city.
Rooms
5.0
The room felt overcrowded with furniture, making it difficult to access basic amenities. The bed seemed outdated and not very comfortable.
Service
6.0
The staff was helpful in eventually relocating us to a different room. However, there were some issues with hot water and finding a suitable room.
Location
8.0
The hotel's location is perfect for shopping and dining activities, being very central and close to the main train station. However, it may require a long walk if you have luggage.
Dining
5.0
The dining experience was subpar considering the price charged for a full English breakfast. Service was lacking efficiency and attention to detail.
Middle Eight - Covent Garden - Preferred Hotels And Resorts
Malmaison Oxford
Rydges South Bank Brisbane
The Cavendish London
The Dean Court
Ibis Manchester Centre Princess Street
Leonardo Hotel Dublin Christchurch - Formerly Jurys Inn
The Randolph Hotel Oxford, A Graduate By Hilton Hotel
Park Inn By Radisson Danube Bratislava
Hilton Garden Inn Birmingham Brindley Place
Studio M Hotel
Radisson Blu Waterfront Hotel, Stockholm